How to Solve the Problem of Sand Sticking or Getting Stuck in the Sauna Hourglass?

In the process of using the sauna, the sauna hourglass plays an indispensable role, which helps us to regulate the use of the sauna, control the use time and improve safety. However, in the high temperature environment of the sauna, or if it is damaged during transportation, the hourglass may be stuck with sand, so let’s discuss the causes and effects of these situations and how to solve the problems of sticking with sand and getting stuck in the sauna hourglass.

Why Does Sand Sticking and Get Stucking Occur?

The use, production and transportation of sauna sand may cause it to be unusable due to external forces. It is normal for the sand to stick to the sand after the sauna hourglass is used in a high-temperature sauna room and left to stand for a period of time. The cooling of the hourglass may cause condensation inside the hourglass, causing the hourglass to clump. Generally speaking, you only need to let it stand and shake the hourglass before the next use to disperse the sand.

The Glass Tube Cracks and Water Vapor Penetrates

During the production, transportation and use process, improper protection may cause the glass tube of the sauna hourglass to crack, allowing water vapor to penetrate and cause sand to stick and get stuck.
Production: Hourglasses are inevitably bumped during the assembly and packaging process. The glass tube used in sauna hourglasses is easily damaged by bumps. If the damage is not obvious and is not detected during production inspect and shipment, water vapor will enter the hourglass through the cracks when the customer uses it. At Alpha sauna, sauna hourglasses are strictly inspected before shipment and carefully packaged.
Transportation: During transportation, friction and collision caused by the accumulation of goods, or violent transportation during loading and unloading, will damage the sauna hourglass. If a broken sauna hourglass is used, it will cause stick sand and stuck sand. Therefore, when customers receive the Alphasauna hourglass and find that the sauna hourglass is broken and cannot be used, please contact us and we will reissue it for free.
Use: If you use it improperly or without paying attention, or if the hourglass is not placed correctly, the sauna hourglass may break, and sand may get stuck or stick when you use it again. You can only replace the sauna hourglass.

©Photo by Yulyu

The sand is not dry enough

The high temperature and high humidity in the sauna environment will cause water vapor to form inside the glass tube of the sauna hourglass, causing sand to clump, resulting in blockage of the hourglass, or sand sticking to the wall and not flowing. You can put the hourglass in the oven, dry it at low temperature, or put it in a dry place to dry it naturally for a while.

©Photo by Mdjaff

The Impact of Stick Sand and Stuck Sand

Sand sticking or get stucking the sauna hourglass will affect the use of the sauna and the customer experience, so the hourglass problem must be solved in a timely manner.

Impact of use

Sand may stick to the sand tube, causing the hourglass to flow too slowly or become blocked, affecting the normal use of the hourglass. Then you need to check whether the hourglass glass is damaged. If you find that the hourglass glass tube has cracks, you cannot continue to use it and need to replace it with a new one, which increases the cost of use. If there is no damage around the glass tube, you can dry the hourglass and then shake it manually to check whether the sand in the hourglass is scattered.

Customer experience impact

If the hourglass is stick to the glass tube or stuck during use, the usage time cannot be recorded normally. If the sauna hourglass is not noticed and the sauna room is used for a long time, the body will be severely dehydrated, which will cause discomfort and affect the customer’s sauna experience.

How to Solve the Problem of Sand Sticking or Getting Stuck in the Hourglass?

Inspection

If there is sand stick and get stuck inside the hourglass, first check whether the glass tube is damaged.

Replace

If you find that the glass tube is broken, you need to replace the hourglass. The broken hourglass can be turned over to the unbroken side and placed on the table as a decoration.
At this time, choosing a reliable manufacturer is the key to ensure worry-free after-sales service. If the hourglass is damaged not caused by human factors, customers can submit an after-sales application and we will reissue a time hourglass for free. This is the quality guarantee that Alphasauna gives to customers.

Drying

After checking that there is no damage, you can try to dry the sauna hourglass in the following way. If it is still like this after drying, it’s okay, just change another sauna hourglass. Out with the old one, in with the new one.
Oven Drying at Low Temperature:Use an oven to bake at low temperature. During the drying period, do not let the hourglass in and out of the oven at will to prevent moisture from entering again. Also pay attention to the baking time and temperature to avoid safety hazards.
Drying with a hair dryer: Use a hair dryer to blow hot air at the sand-stained and stuck parts of the hourglass to dry the inside of the hourglass. After drying, try to shake the hourglass to loosen the sand.
Air drying: Dry naturally in the sun or in a dry place.
Alphasauna‘s sauna timers include a simple vertical straight hourglass, an Antique hourglass and a dial timer.

The exterior materials are available in Thermowood, Pine, Aspen, Cedar, and Bamboo,etc., combined with an internal transparent heat-resistant glass tube. The sand colors are available in silver, black, grey, light rose red, deep orange, deep rose red, and rust-color. Transparent glass tubes and added to bright sand, so it is convenient for customers to view the time when they are in use.Customization is available according to your needs to create a personalized sauna environment.

You can also add LED light strips to the sauna hourglass so that you can see the time clearly even in the dark, creating a romantic sauna atmosphere.

FAQS

Question1：Is the Sauna Hourglass’s Timing Accurate? Is It Affected by Environmental Factors?

Answer:In high-temperature and high-humidity environments, the sauna hourglass may experience a slight error in time due to damp sand flowing slowly. Under normal circumstances, this deviation is within an acceptable range and will not affect daily use.

Question2：What Is the Quality of the Sauna Hourglass? How Long Does It Last?

Answer:With proper use and storage, a sauna hourglass should typically last several years. If the glass tube is cracked, the sand is severely clumped, or the decorative casing is damaged, it is recommended that you replace the sauna hourglass to ensure accurate timekeeping and aesthetics.

Question3：Why Is a Sauna Hourglass Recommended in Saunas over a Mobile Phone?

Answer: Mobile phones can be easily damaged in the high temperature and humidity of the sauna, posing a safety hazard. A Sauna hourglass, on the other hand, requires no electricity, displays time intuitively, and is safe and practical.

Question4：Is There a Matching Thermometer, Hygrometer, Or Sauna Hourglass That Can Be Purchased Together?

Answer:Yes. Alphasauna offers a variety of sauna sets, including thermometers and hygrometers, sauna hourglasses, and wooden buckets and spoons. We can also customize these sets to create the perfect sauna accessories combination.

Conclusion

The sauna hourglass can accurately control the use time of the sauna and also increase the beauty of the sauna environment. The above analysis shows that the reasons for the sand sticking and get stucking of the hourglass include cracking of the glass tube during production, transportation or use, insufficient dryness of the sand, etc., which have a certain impact on the use and customer experience. The problems of sand sticking and get stucking of the sauna hourglass can be solved by inspection, replacement or drying.

About Alphasauna

For after-sales problems like broken hourglass, Alphasauna, a sauna manufacturer with more than 10 years of manufacturing experience, will handle after-sales problems more properly and better. If you need to customize sauna accessories such as sauna sand timer, sauna thermometer & hygrometer, wooden sauna bucket sets, etc., you can contact us. Alphasauna has many products that can meet your needs for ice bath, sauna, etc., providing one-stop service. We will give you the most favorable quotation and the best quality products. If you are interested in our products, you can come to our factory for a visit. Looking forward to your inquiry!