Hot Tub with Steps: Custom Order for Chilean Customer

Hot Tub with Steps Order Process

At first, the client wanted a cedar wood fired hot tub, but because the price of cedar wood has been rising, he has not made up his mind. Just in preparation for the arrival of April, our factory has prepared a lot of preferential activities and product introductions in order to promote thermo-materials. So, I introduced our thermo-bathtubs to my previous clients in detail again, so our Chilean client expressed interest after receiving the email.

Thermo-hemlock Wood for Hot Tub

Our thermo-hemlock is basically the same in appearance as cedar, has a nice color, and is durable. At the same time, it also shows good anti-corrosion and anti-corrosion function in outdoor use, even better than the performance of cedar.

Because the wood has been treated by thermo-technology, the moisture and nutrients in the log are evaporated, so it can be better preserved. And the hemlock material does not have so many stutters, we will pick out the best material to make the most satisfactory product for customers.

Because it has to go through our thermo-technology, the raw materials must be brought back to dry the moisture. This process is very long because only long-term low-temperature baking can the wood not crack while the material is processed well.

The longer the time, the higher the cost for us, but also for better quality, so it’s all worth the wait. We would also like to thank our customers for their patience with us.

Special Service for Vip Customers

After a month of waiting, the warehouse notified me that it was ready to ship today, and I am very happy. I went to the factory to take a picture of the hot tub with steps for the customer and sent it to him.

Our factory also promises to provide high-definition pictures of products for free. If necessary, we will invite professional photographers to help the customer take high-definition photos of the assembled product, which will help the customer to better promote his product in his local market. This is a special service provided by our factory for VIP customers.

Shipping and Assembly Process of Hot Tub with Steps

Our factory also attaches great importance to the quality control of product’s raw material procurement, material selection, and assembly to packaging, so our hot tub with steps will be assembled in advance before shipment, and then assembled in wooden boxes.

Our hot tub with steps are assembled in the factory to ensure that all the accessories are complete, and during the assembly process, some rotten materials will be removed, so that the quality of the customer’s goods is good. We do not recommend shipping fully assembled. First, the product is easily damaged during shipping. Secondly, the large size of the product will cause unnecessary waste of space and increase the freight cost of customers.

Many customers will worry about not being able to assemble because they are not very professional, don’t worry, we will provide assembly instructions and videos on paper until the customer can assemble independently.

Therefore, our hot tubs are usually shipped in batches, and customers can assemble them locally, which not only saves the cost of freight for customers but also allows customers to enjoy the fun after assembly.

We look forward to long-term cooperation with customers rather than temporary cooperation, if you are lucky to be our customer, you will enjoy the enthusiasm,serious and responsible service from our sales team.