Experience the Redwood Barrel Sauna from New Zealand Customer

by | Feb 11, 2025 | Sauna Category

Our customer from New Zealand purchased a Dia1800*2400mm redwood barrel sauna from us last year. Recently we received his after-sales feedback.

Why Choose a Redwood Barrel Sauna?

Made from high-quality red cedar and equipped with a powerful 6KW Harvia sauna heater, this sauna is designed to provide the ultimate relaxation experience.

The natural properties of cedar wood, such as its durability, resistance to moisture, and aromatic scent, make it the perfect material for a sauna.
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Additionally, we recommended a cold bath tub to complement the sauna experience, a popular choice among our customers who enjoy the contrast of hot and cold therapy.

Step-by-Step Assembly Guide for Your Redwood Barrel Sauna

Assembling a redwood barrel sauna can be a daunting task, especially for first-time users. Our customer, who had no prior experience with saunas, reached out to us for guidance.
We provided him with a detailed assembly video and an installation manual to simplify the process. When he was unsure about the vent installation—whether it should be placed near the front door, left, or right side—we quickly advised him that the vent could be installed in any of these positions.
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Following our instructions, he successfully assembled the redwood barrel sauna and was thrilled with the results. The seamless assembly process is a testament to our commitment to customer satisfaction and ease of use.
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Customer Satisfaction: A Beautifully Assembled Redwood Barrel Sauna

He was very satisfied with the redwood barrel sauna, which was assembled very beautifully. My client took some photos of the installation and completion and sent them to us.

He was so excited that he could not control his emotions. He expressed his preference through the video, not only because of the sauna and sauna accessories we gave him for free, but also because of our fast service that helped him solve the problem in time.

He told me that his friends will also buy from us soon, because our redwood barrel sauna is really good and will help us introduce more customers.

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It was truly heartwarming to receive such a delightful surprise on May 20th, a day symbolizing love and appreciation. I am deeply honored by the high praise and positive evaluation from our customer.

What makes me even happier is not just that the customer is satisfied with our redwood barrel sauna products, but more importantly, that they are delighted with our after-sales service.

As an old Chinese saying goes, “He who wins the hearts of the people wins the world.” This principle, once applied in warfare, holds equally true in business. By operating with good faith, enthusiasm, and a customer-first attitude, we can build trust, earn loyalty, and create a win-win situation for both our customers and our company.

Why my customer would like to introduce our products to his friend, mainly he is satisfied with our service, so he will recommend our products.
We promise our customers free technical advice and offer them the same conditions as VIP customers. This is Alphasauna company, if you choose it, you will fall in love with it.

Alphasauna Engineer

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I am Mark, the CEO of Alphasauna and a senior engineer with over 10 years of experience in sauna, ice bath, and chiller manufacturing. I bring extensive expertise in manufacturing and production to the table. Contact me, and together, we can create the most advanced and intelligent products in the industry.

Contact me

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