An Order About Barrel Sauna with Panoramic Window

Xenia gained an order about barrel sauna with panoramic window successfully this week, which made her happy and excited, because this is her first order in my export sales career since her came to Alphasauna.

An Order About Barrel Sauna with Panoramic Window

Her customer who wants a barrel sauna with panoramic window is from Netherlander.

Customer Inquiry

At first she received his inquiry from Alibaba and answered his questions about the sauna rooms, then she confirmed many details with him. Such as the end acrylic glass of sauna room with clear and brown for option. There are two kinds of glass shapes, dome end or flat shape. She asked him which type he preferred. The customer answered her quickly and came to agreement.

Overcoming Price Challenges

Fortunately, he replied he would have a container ship in the first week of April, so she could reach an agreement about the quotation of the barrel sauna with panoramic window with him in a short time. Nevertheless, customer still was comparing price in market and we are told that the price quoted him was much more expensive than his teammates have on hand.

With the professional guidance of her manager, Xenia highlighted the unique differences and advantages of Alphasauna’s products. She emphasized the luxurious sauna accessories included with the barrel sauna, such as the foundation, sauna door, seat, guard bar, hanger, cup holder, footstep, headrest, Harvia electrical sauna heater, sauna bucket, ladle, sand timer, thermometer, hygrometer, stainless steel aroma cup, fragrance oil, and sauna panels.

Xenia also reassured the customer about the premium quality of the Harvia stove and the factory’s commitment to on-time delivery.

Complete the Transaction

Ultimately, the customer was convinced of the value and quality Alphasauna offered. The deal was finalized, the invoice was issued, and the online insurance order was created on the Alibaba platform. Payment was successfully received on March 22nd.

Barrel Sauna with Panoramic Window Order Follow-Up

The entire process, which spanned two weeks, provided Xenia with valuable experience in handling international orders. She expressed her gratitude for the opportunity to work at Alphasauna, where she has learned and grown significantly. And she will inform the client the updated production process in the coming days and guarantee to produce the best quality barrel sauna with panoramic window for him.
Looking forward to your consulting, then Alphasauna will do the first assistance.